Flower Girl Dress Returns
FLOWER GIRL DRESS RETURNS
**Our online return policy does not apply to in-store or in-state purchases.
All in-stock flower girl dresses are returnable and exchangeable (if size and color is available). Dresses must be returned within 7 days of receipt. Items must be returned in new, unworn condition, with all tags still attached.
All flower girl dress purchases that are returnable will include a prepaid return shipping label. You will be responsible for return shipping, and the cost of original shipping which will be deducted from your return. If your purchase included free shipping your credit will be minus our cost of shipping.
Please allow for 1-5 business days for all refund processing to occur.
Special order items
Due to the custom nature of most flower girl dresses OffWhiteBride.com cannot accept returns on Special Order items. Because each wedding is so unique flower girl dress designers offers dozens of color options and size choices to meet your needs-- This means that your flower girl dress is a bespoke piece of clothing created especially for you to meet your custom specifications. Its is because of the customization involved in flower girl dresses that they are not returnable.
Please be aware that the majority of flower girl dresses listed are Special Order Items. If your item is a Special Order item you will be notified via a confirmation email regarding order details and shipping. At this time you will be given 24 hours to contact us to cancel your order.
All Flower Girl Dress orders cancelled within 24 hours or within 24 hours of receiving the "Order Confirmation + Estimated Shipping Date" email will be given a full refund. After these 24 hour periods we cannot change the size, color, or style of your purchase without requiring a fee. If you want to change anything about your order you must do so within 24 hours.